Shipping policy

What is the delivery time? The delivery period consists of two periods: • Processing time: Within 1 business day after your order, it will be checked, approved, and packaged. Your package will then be prepared for transport. • Delivery time: England: 8-14 business. The shipping is handled by UPS(UK), DHL (UK) *All shipping times are excluding customs delays. During busy periods such as Christmas, Black Friday, and New Year's, delays may occur.

WHAT IS THE SHIPPING COST? We offer our customers free premium shipping worldwide. This includes insurance in case of theft, loss, or damage to the package.

WHERE IS MY PACKAGE? Once the package is shipped, you will receive an email with a tracking number.
You can track your order here: [https://modeliafashion.com/apps/parcelpanel]
For logistical reasons, the shipment may be sent in multiple packages.

MY TRACKING NUMBER DOES NOT WORK? It may take up to 5 business days for the location to be updated. We ask for your patience.
If the tracking does not provide information, please contact us.

Privacy Statement
Privacy Policy
This Privacy Policy describes how Modélia (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit the Site or make a purchase on the Site.

Collecting Personal Information
When you visit the site, we collect certain information about your device, your interactions with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information." See the list below for more information on what personal information we collect and why.

Device Information
Examples of personal information collected: web browser version, IP address, time zone, cookie information, which sites or products you view, search terms, and how you interact with the site.
Purpose of collection: to load the site accurately for you and to conduct analysis on site usage to optimize our site.
Source of collection: automatically collected when you visit our site using cookies, log files, web beacons, tags, or pixels.
Disclosure for business purposes: shared with our processor Shopify.

Order Information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).
Purpose of collection: to deliver products or services to you.